DN Load & Go Website Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website located at https://dnloadandgo.com/ (the “Site”) and the services provided by DN Dispatching LLC (doing business as “DN Load & Go,” “We,” “Us,” or “Our”). By accessing or using the Site or Our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you may not use the Site or Our services.

2. Services Provided

DN Load & Go provides various logistics and parcel delivery services, including, but not limited to, freight forwarding, parcel shipping, tracking, and delivery (the “Services”).

• Service Descriptions: All service descriptions, coverage areas, estimated delivery times, and pricing are subject to change without notice.
• Quotation and Booking: Quotations provided through the Site are estimates based on the information provided by the customer. The final cost may vary based on the actual weight, dimensions, origin, and destination of the shipment.
• Tracking: We provide tracking services as a courtesy; however, We do not guarantee their accuracy or availability at all times.

3. Customer Obligations and Warranties

By using Our Services, you represent and warrant that:

• Accurate Information: You will provide accurate, complete, and truthful information regarding the shipment, including contents, weight, dimensions, and the full address and contact details of both the sender and the recipient.
• Compliance: All shipments comply with all applicable laws, regulations, and import/export requirements of the countries of origin, transit, and destination, including customs and security laws.
• Prohibited Items: You will not ship any items deemed prohibited or restricted by DN Load & Go, or any governmental authority (including but not limited to hazardous materials, firearms, illegal narcotics, or perishable items unless specifically approved).
• Packaging: The goods are properly and securely packaged to withstand standard transportation and handling.

4. Limitation of Liability and Insurance

• Risk of Loss: All shipments are transported at the customer’s risk.
• Limitation of Damages: DN Load & Go’s liability for any loss, damage, delay, or misdelivery of a shipment shall be limited to the maximum amount specified in the applicable service agreement or the carriage convention (whichever applies), or to a declared value if additional insurance is purchased.
• Consequential Damages: We shall not be liable for any indirect, incidental, special, or consequential damages (such as loss of profits, income, or business opportunity) arising from the use or inability to use the Services.
• Claims: Any claims for damage or loss must be reported to DN Load & Go within a specified number of days (e.g., 7 days) from the delivery date or expected delivery date.

5. Intellectual Property

The Site, its content, features, and functionality (including text, graphics, logos, and service marks) are owned by DN Dispatching LLC and/or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

6. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Texas and the United States of America, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved in the state or federal courts located in Tarrant County, Texas.

7. Changes to Terms

DN Load & Go reserves the right, at its sole discretion, to modify or replace these Terms at any time. The most current version of the Terms will supersede all previous versions. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

DN Load & Go Privacy Policy

1. Introduction

This Privacy Policy describes how DN Dispatching LLC, doing business as DN Load & Go, located at 448 E Hill St, 76248, Keller, Texas, collects, uses, and shares personal information when you use our website (https://dnloadandgo.com/) and our logistics and shipping services (the “Services”).

2. Information We Collect

We collect information necessary to provide Our logistics services. This information falls into three categories:

A. Information You Provide Directly to Us (Senders/Customers)

This includes data collected when you create an account, request a quote, or book a shipment:

• Contact and Identification Data: Name, phone number, email address, physical address.
• Financial Data: Payment information (processed via secure third-party payment processors) and billing addresses.
• Shipment Details: Information about the contents, value, weight, and dimensions of your shipment.

B. Information Collected from Third Parties (Recipients)

In the context of providing shipping services, the sender provides us with personal information about the shipment recipient.

• Recipient Data: Name, full delivery address, phone number, and email address of the individual receiving the package. By providing the recipient’s information, the sender warrants that they have the necessary consent for us to process this data for delivery purposes.

C. Information Collected Automatically

When you use the Site, We automatically collect:

• Usage Data: Internet Protocol (IP) address, browser type, operating system, pages viewed, time spent on the Site, and referring website addresses, collected via cookies and similar technologies.

3. How We Use Your Information (Purposes)

We use the collected information for the following purposes:

4. Disclosure and Sharing of Information

We may share your personal information with the following parties:

• Logistics Partners: Third-party carriers, agents, customs brokers, and delivery partners who perform parts of the shipping and delivery services on our behalf. These parties require contact and address information to complete the delivery.
• Service Providers: Companies that provide us with services, such as payment processing, website hosting, data analysis, and marketing assistance (like Leader Mkt).
• Legal Authorities: Government entities, courts, or regulators when required by law or legal process.

5. Data Security and Retention

• Security: We implement reasonable technical and organizational security measures designed to protect the personal information We process.
• Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (e.g., for accounting or legal compliance).

6. Your Choices and Rights

You have choices regarding the collection and use of your information:

• Marketing Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails.
• Access and Deletion: Depending on your jurisdiction, you may have the right to request access to or deletion of your personal information. You can exercise these rights by contacting us using the information below.

7. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post the revised Policy on the Site, and the “Effective Date” at the top of the policy will be updated. Your continued use of the Site or Services after the effective date of the revised policy constitutes your acceptance of the terms.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

DN Dispatching LLC

448 E Hill St,

76248, Keller, Texas, USA

info@dnloadandgo.com